PayPal Introduces Payments To Friends Via Messenger, Adds Customer Service Bot

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PayPal has announced its first customer service bot that will be at the users service handling their questions as well as request for assistance.

"We're excited today to announce an expansion of our relationship with Facebook with the addition of PayPal as a funding source for peer-to-peer (P2P) payments, right in Messenger", PayPal said in a post. The partnership between the two companies began previous year and today's announcement is an extension to that.

Facebook and PayPal are strengthening their ties and have announced that users in the US can now send and receive money person-to-person over Facebook Messenger.

Now, Paypal and Facebook have partnered to bring peer-to-peer payments in Messenger.

Today's news continues the progression of payments on Facebook Messenger, a chat app with 1.3 billion monthly active users.

Paying back your friends is getting even easier. But for users who are not comfortable using a debit card or credit card online and prefer PayPal payments, Facebook has introduced this new feature which allows you to pay your friends using your PayPal account.

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Users in the US are the first to get these new PayPal features and they should be live now with iOS and web going live before Android.

In addition to this, PayPal is also launching its own Messenger bot that people will be able to interact with to check their account balance, report unauthorized charges, change their password, and plenty more.

Do you think you'll use the new feature? This way you can easily send money and can make transactions through your PayPal account. Over here, you need to enter the amount you like to send or receive and add a short note.

PayPal is a leading P2P payments app with Dollars 24 billion in P2P volume during the third quarter of 2017 alone, reported IANS.

When chatting on Messenger, one can tap on the blue plus icon and select the green payments button to quickly send or request money. The same will be available for Android platform very soon.