Lyft joins Uber to end forced arbitration for sexual assault victims

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"Last month, Susan Fowler, the former Uber engineer who authored a 2017 viral blog post about sexual harassment endured while working there, said: "We need to end the practice of forced arbitration", she wrote on April 12", legal loopholes companies use to cover up their illegal treatment of employees". ("We were very gratified to see Lyft making changes to their own arbitration policy in the wake of Uber's announcement, and we applaud them-you always hope others will follow when staking out a leadership position", West told me in response.) Uber had a good incentive to do what other tech companies hadn't-it was already in the doghouse, the subject of its own hashtag and a boycott campaign that kicked off a cascade of near-catastrophic woes. The San Francisco based ride-hailing company confirms that it's ending the use of forced arbitration agreements for employees, riders, and drivers.

In fact, Uber's new policy might not help her clients: The changes apply only to individuals.

Uber, which has faced a number of claims involving sexual assault or misconduct, said in a statement it "will no longer require mandatory arbitration for individual claims of sexual assault or sexual harassment by Uber riders, drivers or employees". "But we have learned it's important to give sexual assault and harassment survivors control of how they pursue their claims".

As they are but one of many companies that have "tiny print" clauses in their agreements that require arbitration in the event of a dispute, Uber understands that nearly no consumers read these until they need to, and companies do this intentionally to avoid cost and time-consuming litigation. Those alleging assault who wish to be part of a class action suit are still bound by the arbitration clause. However, it has since confirmed that it will not only publish a report, but work together with Uber on that report.

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Uber and Lyft end mandatory arbitration for... "This is the beginning of a longer process needed to meaningfully improve safety".

A CNN investigation earlier this month found that at least 103 U.S. Uber drivers have been accused of sexual assault or abuse in the past four years.

Uber says it has met with more than 80 women's groups and recruited several prominent advocates as advisers on these issues.

In addition to restricting class-action suits, Uber will still force users to keep certain settlement terms-for example, how much money they may or may not receive from Uber-confidential. Khosrowshahi has vowed to "do the right thing", fix the damage from previous missteps and lure back alienated riders who defected to rivals such as Lyft. Uber faced a reckoning of its own previous year after former software engineer Susan Fowler wrote a poignant blog post documenting harassment she faced there.

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