Though not on the same scale as the invention of the smartphone, Duplex is still arguably the most forward-looking, and possibly the most life-altering technological achievement in recent times. "Silicon Valley is ethically lost, rudderless and has not learned a thing".
With the AI sounding so much like a real human, a number of commentators have brought up the potential ethical issues with the technology. The "Murph & Mac" show on KNBR in San Francisco played a clip Wednesday of Duplex talking. Sounds weirdly impersonal for the person on the other end of the line. It was announced that the Google Research Division is officially being rebranded to Google AI. This brings the total number of voices available for the Assistant up from two to eight (four male and four female), but unlike numerous new products shown off at Google I/O, the voices are already live. At the moment Duplex isn't a commercially available product, but Google does have plans to start testing Duplex with Assistant later this year.
Obviously, people were creeped out and had a myriad of concerns.
In the Marvel Cinematic Universe (MCU), the character Tony Stark, better known by his superhero name Iron Man, pursues most of his experiments with the help of his computer assistant, JARVIS - which serves as an acronym for Just A Rather Very Intelligent System. However, tech giant Google is bent on turning intelligent assistants such as JARVIS into a reality.
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Chief executive Sundar Pichai and other officials said Google should find ways to reduce stress from technology and improve customers' "digital well-being".
It has to be added here that at the current level of development of this technology, Duplex can only handle simple tasks like making reservations and appointments. Although Android security patches are released on a monthly basis, manufacturers tend to roll them out later compared to Google's own hardware or, as was discovered last month, lie about having deployed those updates in the first instance. The company already have shown that it is getting in partnership with Fandango Action for tickets, and we can expect some more like that from Google. No one worries that system will dupe humans by learning to do other tasks, the employee noted.