His phone showed no record of the photo gallery being transferred to his partner's number, though his provider recorded the action. "Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG", Samsung said in a statement. How many people received private photos, without alerting the owner, is unknown.
"The recommendations from Samsung are to now not update to the latest messages app and any who did should disable the app's access to their phones storage area so it is unable to grab random photos".
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One person said the situation was worse than handset troubles.
User jdrch summed up a common fear: "Do S9s come with divorce lawyers?" Other Reddit posters have said their wives or other people on their shared family plans have received similar messages from other phones including the Note 8. The working theory is that this error is something to do with the RCS profile updates that have been rolling out on United States carriers.
T-Mobile issued its update for the Google-backed system this week to US Samsung handsets, fueling speculation it was behind the bug.
T-Mobile, one of the carriers that have implemented RCS, says "It's not a T-Mobile issue", and is referring users back to Samsung. A Samsung representative told The Verge that the company is "aware of the reports" and is "looking into it". On Samsung's Galaxy S9 support board, a user said Samsung Messages became buggy after an T-Mobile RCS/advanced messaging update on his phone.